Back to Guides
Business & Marketing

Loyalty Programmes

Rewarding repeat clients & building retention

15 min read
+3 Points
Certificate Available

Overview

Loyalty programmes help salons strengthen relationships with clients and encourage regular bookings. By rewarding customers for repeat visits or referrals, they create a feeling of appreciation and exclusivity. A well-run scheme turns casual visitors into loyal advocates, helping to stabilise income and reduce reliance on new-client discounts.